Vanco Services
OrthoPayments.com

Practice Builder

 
 

Everyone benefits from automatic payment plans!

 
Families appreciate having the option to make automatic payments, online payments or to simply present a credit or debit card at the front desk. In turn, your practice enjoys predictable cash flow, streamlined accounting procedures and fewer collection issues. To help you maximize the use of electronic payments, we've gleaned the following tips from other successful practices.
 
 

Business Building Tips

 

Train Staff

Train office staff on the benefits of automated payment plans and familiarize them with the sign up process and the authorization form.
 

Encourage Families

Encourage monthly check-writers to switch to an automated payment plan.
 

Include Authorization Form

Provide a letter to your patients detailing the electronic payment options offered by your practice and include an authorization form. Hand out authorization forms during patient visits or insert them in statements and other mailings.
 

Express a Preference

Tell patients about your preferred payment methods.
 

Offer a Discount

Since direct debit is the most economical payment method, extend a nominal discount to patients for using it. Offer three to five payment dates to optimize convenience for you and your patients.
 

Publicize Payment Options

Publicize the availability of multiple payment options in all of your promotion and patient outreach activities including mailings, counter cards, brochures, advertising, email messages and website banners.
 
 

Front Desk Marketing

 
Click here (PDF) to download a flyer that has benefits and answers to frequently asked questions regarding electronic payments.
 


Now available: payments by text!


 

Sample Letter To Families

 
Dear patients and families,
ABC Orthodontics now offers automatic payment options!  Now you can make automatic monthly payments to our office via direct debit from your bank account or via your credit or debit card.  You’ll never have to write another check or worry about when payments are due.  It’s convenient, secure, and best of all it costs you nothing.

Not sure if automatic payment is right for you?  See the enclosed flyer for benefits and Frequently Asked Questions regarding automatic payment.  If you would like to participate in an automatic payment plan, please complete the enclosed authorization form and return it to our office along with a voided check or contact our office to determine a payment plan that's right for you.  Automatic payments will be debited on the date you specify.  If after signing up, you decide that an automatic payment plan is not for you, let us know and we will have your recurring payment stopped.

For questions regarding automatic payment or the authorization form, please contact Jim Jones at xxx-xxx-xxxx.

Sincerely,

Dr. Bob Johnson DDS
 
Click here to download the PDF version of the letter.
Click here to download the Microsoft Word version of the letter.