Vanco Services
OrthoPayments.com
Practice Builder
 
 
Everyone benefits from electronic payments!
 
Families appreciate having the option to make automatic payments, online payments or to simply present a credit or debit card at the front desk. In turn, your practice enjoys predictable cash flow, streamlined accounting procedures and fewer collection issues. To help you maximize the use of electronic payments, we've gleaned the following tips from other successful practices.
 
 
Business Building Tips
 
Train Staff
Train office staff on the benefits of direct debit payment and familiarize them with the sign up process and the authorization form.
 
Encourage Families
Encourage monthly check-writers to switch to an automated payment plan.
 
Include Authorization Form
Provide a letter to your patients detailing the electronic payment options offered by your practice and include an authorization form. Hand out authorization forms during patient visits or insert them in statements and other mailings.
 
Express a Preference
Let your patients know that direct debit is the preferred payment method in your practice.
 
Offer a Discount
Since direct debit is the most economical payment method, extend a nominal discount to patients for using it. Offer three to five payment dates to optimize convenience for you and your patients.
 
Publicize Payment Options
Publicize the availability of multiple payment options in all of your promotion and patient outreach activities including mailings, counter cards, brochures, advertising, email messages and website banners.
 
 
Front Desk Marketing
 
Click here (PDF) to download a flyer that has benefits and answers to frequently asked questions regarding electronic payments.
 
Practice Builder
 
 
 
 
Sample Letter To Families
 
Dear patients and families,
ABC Orthodontics now offers automatic payment options!  Now you can make automatic monthly payments to our office via direct debit from your bank account or via your credit or debit card.  You’ll never have to write another check or worry about when payments are due.  It’s convenient, secure, and best of all it costs you nothing.

Not sure if automatic payment is right for you?  See the enclosed flyer for benefits and Frequently Asked Questions regarding automatic payment.  If you would like to participate in an automatic payment plan, please complete the enclosed authorization form and return it to our office along with a voided check or contact our office to determine a payment plan that's right for you.  Automatic payments will be debited on the date you specify.  If after signing up, you decide that an automatic payment plan is not for you, let us know and we will have your recurring payment stopped.

For questions regarding automatic payment or the authorization form, please contact Jim Jones at xxx-xxx-xxxx.

Sincerely,

Dr. Bob Johnson DDS
 
Click here to download the PDF version of the letter.
Click here to download the Microsoft Word version of the letter.
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