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| A Payment Card Solution That Will Make You and Your Patients Smile |
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| Whether for the convenience or the rewards, Americans prefer to use credit and debit cards to manage an increasing number of payments and obligations. Vanco offers orthodontic and dental practices of every size a simple and affordable way to accept cards. Our solution is completely web based which means no special software or card reading equipment is required. In addition, Vanco's solution automates recurring payments which eliminates the tedious task of re-entering payment data each time a regularly scheduled payment is processed. Perhaps best of all, no long-term agreement is required. Vanco's credit and debit card processing works well for both recurring and one-time transactions. All you need is a computer with Internet access and the desire to streamline back office operations. |
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| Benefits |
| See how Vanco's credit and debit card solution can increase cash flow and free up staff time while improving patient satisfaction and loyalty. |
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| FAQs |
| Get answers to frequently asked questions about accepting credit and debit cards. |
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| How It Works |
| View the steps involved, from initial authorization to payment confirmation. |
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| Get Started |
| Request information, download a startup packet or contact us to learn how easy it is to get started. |
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| e.service® Merchant Services |
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| Benefits Back to Top |
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| Vanco's credit and debit card solution offers significant benefits to both your practice and your patients. |
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| Delivers Timely Payments |
| Credit and debit card payments are timely and automated, reducing delinquent payments and producing more predictable cash flow. |
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| Frees Up Staff Time |
| Ideal for recurring payments, our automated solution eliminates the task of re-entering credit and debit card information into a card reader every month. |
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| Enhances Patient Loyalty |
| Families appreciate the option of using their credit and debit cards—especially if they earn rewards or other benefits from their credit card company. |
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| Assures Secure Data Storage |
| Vanco Services is a PCI (Payment Card Industry) Level 1 Compliant Service Provider which means your transactions are handled in accordance with the most rigorous security standards. |
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| Allows You to Process Real-Time Transactions |
| An optional Virtual Terminal feature on our online Service Center acts as an alternative to a card reader allowing you to enter real-time credit or debit card transactions from any computer with Internet access. |
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| Simplifies Statements and Reports |
| Vanco's reports are easy to read, easy to access and won't leave you confused or frustrated. |
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| How It Works Back to Top |
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Authorize |
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Patients authorize your practice to process payments from a credit or debit card. This is typically done in writing using an authorization form. Another option is to utilize Vanco's Website Payment solution that allows patients to authorize a payment without using a paper form. |
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Enter the Payment |
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After receiving a signed authorization form from a patient, the payment information is entered into our system for processing. The easiest and most common way to enter payment information is through Vanco's online Service Center, a secure website designed for our clients to manage their electronic transactions. Once a payment is entered, the rest is automated. A friendly Vanco implementation specialist will help you get going and provide ongoing assistance. |
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Process and Settle |
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On the scheduled payment date, Vanco processes all authorized card transactions and directs the funds into your account. |
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Confirm |
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Vanco generates a deposit report confirming the total amount deposited into your account. Your patients in turn see the transactions on account statements from their credit card company or financial institution. |
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| Frequently Asked Questions Back to Top |
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| Do I need a card reader machine in order to accept credit cards? |
| No, all you need is a computer with Internet access. There is no software or equipment to purchase and maintain. Our solution is ideal for card-not-present transactions such as monthly installments. |
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| Will I receive training? |
| Yes. Upon signing up for any Vanco payment solution, one of our implementation specialists will provide over-the-phone training to get you up and running quickly. Live, ongoing support from our client services department is always just a phone call or email away. |
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| If we use more than one Vanco solution, will we still log onto Vanco's online Service Center the same way? |
| Yes. You will be able to manage all your Vanco payment solutions from the same online Service Center. |
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| What do your reports look like? |
| Our reports are simple, straightforward and easy to use. And if you ever find yourself questioning anything on our reports, you can easily talk to one of our helpful customer service representatives without wading through a long series of telephone prompts and commands. |
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| Can we accept credit and debit cards via our website? |
| Absolutely! You can add that capability with our Website Payment solution. |
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| Does the service require a long-term contract? |
| No long-term contract is required. Our philosophy is to retain our clients with superior products and service. |
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| Get Started Back to Top |
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| It's Easy To Get Started! |
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| Click here to request information or download a startup packet. |
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| You may also call 800-774-9355 and ask for a sales representative or send us an email at Sales@VancoServices.com |
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