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| Using Your Website to Accept Patient Payments |
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| Have you thought about accepting payments via your practice's website? It's easier than you might think. Vanco can set up a set of secure web payment pages that will allow patients and families to make online payments via your website. We will work with your practice to customize the pages to match the look of your website. In addition, we will provide ongoing web hosting, maintenance and transaction processing for the payment pages. |
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| Benefits |
| See how Vanco's website payment solution can help your practice increase cash flow without having to worry about web hosting or ongoing maintenance. |
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| FAQs |
| Get answers to frequently asked questions about accepting payments via your website. |
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| How It Works |
| View the steps involved, from clicking on a "Make An Online Payment" link to payment confirmation. |
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| Get Started |
| Request information, download a startup packet or contact us to learn how easy it is to get started. |
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| e.service® by Web |
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| Benefits Back to Top |
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| Vanco's website payment solution offers a number of benefits to both your practice and patients, including the following: |
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| Increases Cash Flow |
| Providing an online payment option increases the likelihood that payments will be made on time. Patients can make payments to your practice 24/7 via any computer with Internet access. |
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| Frees Up Staff Time |
| When payments are made online, your practice eliminates the labor intensive process of handling paper checks or entering payment information from paper authorization forms. |
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| Enhances Patient Loyalty |
| Patients appreciate the ability to make payments from the convenience of their home or office. |
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| Provides Secure Firewalls and Data Storage |
| Vanco's web payment pages are highly secure and our company meets the highest security standards set forth by the Payment Card Industry (PCI). Our secure data storage practices mean you don't have to take on the risk or worry of electronically storing sensitive data. |
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| How It Works Back to Top |
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Locate Website Payment Link |
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To make an online payment, a patient first locates the link or button on your website that will send them to the secure web payment pages hosted by Vanco. Your practice will customize this link or button with, "Make An Online Payment", "Pay Online" or some similar label. |
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Enter the Payment |
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On the secure web payment pages, which will be customized by Vanco to look like your website, the patient simply enters the payment information and then submits the payment. |
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Confirm |
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After a payment has been submitted, a printer-friendly confirmation page appears. Vanco can also send an email confirmation if a patient provides a valid email address. |
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Process |
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Once a payment has been submitted, the funds are directed to your bank account per normal direct debit or credit card processing timelines. |
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View Report |
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Website payments appear on your Vanco deposit report confirming the total amount to be deposited into your account. |
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| Frequently Asked Questions Back to Top |
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| Is it expensive to get started? |
| Our service is very affordable compared to what a web design company would charge or the time and resources it would take to create web payment pages within your practice. We do not charge a setup fee for basic web payment pages. Vanco will provide a price quote if additional customization is needed beyond the basic payment pages. |
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| Is it secure? |
| Yes, Vanco's web payment pages are very secure. We meet the highest security standards in the industry. |
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| Do my patients get receipts? |
| Yes, a confirmation page appears after a payment is submitted. An individual patient can print the confirmation page for proof of his or her payment. Vanco can also send an email confirmation if a patient provides a valid email address. |
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| Can we accept credit and debit cards via our website? |
| Yes. The type of payment that you can accept on your website depends on which payment processing solutions your practice utilizes. For example, you can accept card payments if you have signed up for our Credit & Debit Card solution. You can also accept payments directly from checking and saving accounts if you have signed up for our Direct Debit solution. |
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| Can my patients set up recurring payments as well as one-time payments? |
| Yes. Your web payment pages can be set up with any payment frequencies that you want to offer. |
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| Get Started Back to Top |
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| It's Easy To Get Started! |
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| Click here to request information or download a startup packet. |
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| You may also call 800-774-9355 and ask for a sales representative or send us an email at Sales@VancoServices.com |
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